User-agent: Googlebot
Disallow: /*.pdf$
Disallow: /*.doc$

User-agent: *
Disallow: /account/
Disallow: /ldap/
Disallow: /mysql/
Disallow: /otrs/
Disallow: /support/
Disallow: /test
Disallow: /webmail/
Disallow: /*.pdf$
Disallow: /*.doc$